This HP Community is for Customer to Customer Product Support. First Time Here? Check Out Videos on How to Search, Register, Post and More.

Re: SmartWebPrinting.msi (603 Views)
Student
BILLDELL
Posts: 1
Registered: ‎12-22-2011
Message 31 of 51 (1,035 Views)

Re: SmartWebPrinting.msi

I NO LONGER HAVE AN HP PRINTER, BUT MY COMPUTER KEEPS TRYING TO INSTALL SMARTWEBPRINTING.  hOW DO IRESOLVE THIS PROBLEM??

Please use plain text.
Student
oldboywollongon
Posts: 2
Registered: ‎01-05-2012
Message 32 of 51 (963 Views)

Re: SmartWebPrinting.msi

Hi guys, I just got rid of this SmartWebPrinting pop-up care of Zen.....'s note on this forum which I can't find. Well done Zen..., thanks. I did this:

 

open Internet Explorer

click on tools

click on Manage Add-ons

scrolldown to Hewlett Packard SmartWebPrinting line item and click on this line

click on  Disable button bottom righthand corner

click on Close button

exit Internet Explorer

re-open Int Explorer to prove it works without pop-up.

It worked for me and I'm a Dubbo when it comes to this stuff.

My daughter will be pleased because this has annoyed her and self for ages. Thanks Zen....

 

By the way i use Firefox rather than Int Exp.

Please use plain text.
Student
oldboywollongon
Posts: 2
Registered: ‎01-05-2012
Message 33 of 51 (961 Views)

Re: SmartWebPrinting.msi

to remove this pop-up on all accounts i found you have to go to each account and repeat this procedure even though you might do it as an Admin on the Admin account. All the best.
Please use plain text.
Student
Adeline0204
Posts: 1
Registered: ‎01-30-2012
Message 34 of 51 (887 Views)

Re: SmartWebPrinting.msi

I need to delete the "SmartWebPrinting installer question for the CD" .I don"t have the requested CD anymore.

 I tried to download " SmartWebPrinting.msi" but the results did not solve the problem. So what should I do?

Thanks for your reply.

Please use plain text.
Top Student
magnoliaberne
Posts: 7
Registered: ‎11-16-2009
Message 35 of 51 (885 Views)

Re: SmartWebPrinting.msi

My internet explorer is 64-bit, which will not support the new version of smart web printing.  What should I do now?   magnoliaprint

Please use plain text.
Top Student
magnoliaberne
Posts: 7
Registered: ‎11-16-2009
Message 36 of 51 (885 Views)

Re: SmartWebPrinting.msi

No longer can we download and install smartwebprinting.msi.  I have a 64 bit IE 8, and cannot install the newer version.  What should I do?

 

Magnoliaberne

Please use plain text.
Student
bob107
Posts: 1
Registered: ‎03-26-2012
Message 37 of 51 (641 Views)

Re: Congregationalisms

hello,

i was called today wrt the smartwebprinting virus by ammyy.com to remove the virus. after an hour they were asking for money. they wanted remote desktop access. my mcafee didn't allow it.

i suspect they installed it two weeks ago when they performed a fake HP access to my pc.

how can i fix the problem?

how can i be assured that i am really talking to an HP rep?

i should be assured that if i'm on HP.com i'm secure.

someone at the ammyy.com site was trying to access my pc using showmypc at RUN

millions are at risk from this problem

if this is really HP website, please post on the web and email me assurances

 

thanks,

bob

 

Please use plain text.
Student
DonKrebs
Posts: 2
Registered: ‎04-02-2012
Message 38 of 51 (610 Views)

Re: SmartWebPrinting.msi

I am having the same problem and it happen after a Microsoft update.  I had been away and when I returned and used my computer it worked fine.  Then when I closed it it had 7 updates which l let load.  Then the computer turned itself off. The next day when I started my computer and every time I tried to access the internet I got a dialogue box that said SmartWebPrinting was loading and then it told me that I did not have the SmartWebPrinting.msi.  Does HP have a solution for this problem?

Please use plain text.
ydt Student
Student
ydt
Posts: 1
Registered: ‎04-05-2012
Message 39 of 51 (606 Views)

Re: SmartWebPrinting.msi

MY COMPUTER IS NOT STILL **bleep**ING WORKING WERE CAN I UNINSTALL THIS **bleep**ING SOFTWARE IT IS PISSING ME OFF!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Please use plain text.
Student
JavierAmbriz
Posts: 2
Registered: ‎04-06-2012
Message 40 of 51 (603 Views)

Re: SmartWebPrinting.msi

I need to install this in my computer

Please use plain text.