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Solution Center Install Hangs at "Configuring Product" - Error Situation Code 25043560 (1850 Views)
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w84wind Honor Student
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w84wind
Posts: 4
Registered: ‎08-02-2010
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Solution Center Install Hangs at "Configuring Product" - Error Situation Code 25043560

‎08-02-2010 10:28 PM

Installing the Solution Center for an HP OfficeJet Pro 6500.

The software installation goes as planned, but after it Finds the Printer, and says Software Installation Complete, it goes to Configuring Product and hangs there for a while.  It finally errors out with Error Situation Code 25043560, it generates some log files, and then it unistalls some of the software.

 

I have done a Level 4 uninstall using HP's Professional Uninstall Utility (scrubber), and reinstalled multiple times - trying EVERYTHING...

 

Tech support had no workable solution, so any ideas?

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Snerticus Top Student
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Snerticus
Posts: 8
Registered: ‎11-02-2010
Message 2 of 2 (1,161 Views)
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Re: Solution Center Install Hangs at "Configuring Product" - Error Situation Code 25043560

‎03-30-2011 10:51 AM

Did you ever find a solution?  I keep having the same problem.

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