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Re: Solution Center not working (175 Views)
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Student
tedrabe
Posts: 1
Registered: ‎02-03-2010
Message 1 of 5 (586 Views)

Solution Center not working

When I start Solution Center I get a message saying "Solution Center cannot run because your device installation is not complete".  I have installed my Officejet 8500 wireless as a USB printer and it prints fine and scans using scanning software such as Readiris and Photoshop.  I uninstalled and reinstalled Solution Center, and uninstalled the drivers and reinstalled them.  Solution Center still wont start.  I am using Windows 7 -32.  Any suggestions?  

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Student
muebuch85234
Posts: 1
Registered: ‎02-03-2010
Message 2 of 5 (577 Views)

Re: Solution Center not working

Misery loves company. I have just done exactly what you did and I still get the message that the installation is not complete and the solution center can not run. Help Please!!!!

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Honor Student
airsailor
Posts: 2
Registered: ‎02-14-2010
Message 3 of 5 (524 Views)

Re: Solution Center not working

Same problem with C7280 with wireless connection. Printer prints fine but Solution Center will not run and printer will not scan! Ugh!

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Student
kansasnut
Posts: 1
Registered: ‎09-11-2011
Message 4 of 5 (188 Views)

Re: Solution Center not working

I have windows 2007 professional....kept stopping during configuration..........until............4 weeks later.....I got rid of my logon password....this and another program I had began to load...go to user accounts...make sure you are administrator and there is no password.......

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Tutor
wreckerzac
Posts: 25
Registered: ‎09-05-2011
Message 5 of 5 (175 Views)

Re: Solution Center not working

check your drive c: ( whatever your drive name is ) you have an HP folder there where the drivers are extract during your 1st installation. delete it ( make sure all the folder is deleted ) and reinstall everything. :smileyhappy:

don't forget to click the star :smileyhappy:
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