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02-03-2010 09:37 PM
When I start Solution Center I get a message saying "Solution Center cannot run because your device installation is not complete". I have installed my Officejet 8500 wireless as a USB printer and it prints fine and scans using scanning software such as Readiris and Photoshop. I uninstalled and reinstalled Solution Center, and uninstalled the drivers and reinstalled them. Solution Center still wont start. I am using Windows 7 -32. Any suggestions?
02-03-2010 11:45 PM
Misery loves company. I have just done exactly what you did and I still get the message that the installation is not complete and the solution center can not run. Help Please!!!!
09-11-2011 07:01 PM
I have windows 2007 professional....kept stopping during configuration..........until............4 weeks later.....I got rid of my logon password....this and another program I had began to load...go to user accounts...make sure you are administrator and there is no password.......
09-12-2011 10:19 AM
check your drive c: ( whatever your drive name is ) you have an HP folder there where the drivers are extract during your 1st installation. delete it ( make sure all the folder is deleted ) and reinstall everything.