This HP Community is for Customer to Customer Product Support. First Time Here? Check Out Videos on How to Search, Register, Post and More.

Trouble installing 6310 All In One software for Windows 7 (104 Views)
Reply
Honor Student
jbcamel
Posts: 4
Registered: ‎02-11-2012
Message 1 of 2 (104 Views)

Trouble installing 6310 All In One software for Windows 7

I have an Aspire One notebook running Windows 7 Premium 64 bit.  I download the correct software, at least I think it is.  The file name is AIO_CDB_Net_Full_Win_WW_130_141.exe.  It's about 371MB.  When I run it, it does the extraction and then stops.  I don't know where it puts the files or why it dies.

 

Help!

Please use plain text.
Associate Professor
RobertoR
Posts: 2,242
Registered: ‎11-22-2011
Message 2 of 2 (69 Views)

Re: Trouble installing 6310 All In One software for Windows 7

Hope you a having a great day,
I am reaching out to probe if you still experience this issue. If you are, try this; HP Printer Install Wizard

I will do my best to assist you. If you are not experiencing this issue any longer you may disregard this post, although I will appreciate if you can take I little bit of your time and let me know.

Thanks
RobertoR

You can say THANKS by clicking the KUDOS STAR. If my suggestion resolves your issue Mark as a "SOLUTION" this way others can benefit Thanks in Advance! :smileyvery-happy:
Please use plain text.