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Re: USB cable not working ?????????? (1040 Views)
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Honor Student
giddyheart1
Posts: 5
Registered: ‎04-11-2012
Message 11 of 20 (1,040 Views)

Re: USB cable not working ??????????

Thank you (pc wizard) for that enlightment. Is it necessary to be online before i follow the step you provided, 'I mean window update', for better result?
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pcwizard
Posts: 10,209
Registered: ‎12-31-2009
Message 12 of 20 (1,036 Views)

Re: USB cable not working ??????????

Hi giddyheart1,

 

Can you hook your computer up to a friend or relatives home to run the updates to get the driver?

I am an HP employee.

*Say thanks by clicking the "Kudos! Star" which is on the left*

*Make it easier for other people to find solutions, by marking my answer with "Accept as Solution" if it solves your issue.*
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Student
Moih1982
Posts: 1
Registered: ‎04-19-2012
Message 13 of 20 (1,028 Views)

Re: USB cable not working ??????????

I have laptop ACER ASPIRE5742G running windows 7 ultimate and hp deskjet F4583 ... also i tried to put it in all ports and there is nothing change!!

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pcwizard
Posts: 10,209
Registered: ‎12-31-2009
Message 14 of 20 (1,027 Views)

Re: USB cable not working ??????????

Hi Moih1982,

 

What happens when you plug the printer into a different computer?

I am an HP employee.

*Say thanks by clicking the "Kudos! Star" which is on the left*

*Make it easier for other people to find solutions, by marking my answer with "Accept as Solution" if it solves your issue.*
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Honor Student
giddyheart1
Posts: 5
Registered: ‎04-11-2012
Message 15 of 20 (1,024 Views)

Re: USB cable not working ??????????

the answer is no
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pcwizard
Posts: 10,209
Registered: ‎12-31-2009
Message 16 of 20 (1,013 Views)

Re: USB cable not working ??????????

Hi giddyheart1,

 

Is that a no you can't install it at a friend or relatives home, or No it doesn't see the printer on a different computer?

I am an HP employee.

*Say thanks by clicking the "Kudos! Star" which is on the left*

*Make it easier for other people to find solutions, by marking my answer with "Accept as Solution" if it solves your issue.*
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Student
merian
Posts: 1
Registered: ‎07-05-2012
Message 17 of 20 (923 Views)

Re: USB cable of t printer not working ??????????

our printer can photocopy but when we tried to print ..it doesnt work .. i already check the cable to other port but still it desnt work.. we also tried to re install the os of the printer but still it doesnt work... and we also tried to to put other devices in our pc port where the usb port of the printer can be used but still the same scenario... what can i do ?hmmff

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Student
Tiera-Fox
Posts: 3
Registered: ‎01-26-2013
Message 18 of 20 (458 Views)

Re: USB cable not working ??????????

I am having a similar problem except it is with my phone. I have my phone (LG505C) connected to the USB cord and the cord is connected to my laptop (Compaq.) I am trying to put my music on my phone but it is not even showing that the USB is connected. Please help!

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pcwizard
Posts: 10,209
Registered: ‎12-31-2009
Message 19 of 20 (428 Views)

Re: USB cable not working ??????????

Hi Tiera-Fox, 

 

You will need to contact the manufacture of the computer to help you troubleshoot the issues with connecting your phone to your computer. If you have an issue connecting an HP printer to the computer please let me know?

I am an HP employee.

*Say thanks by clicking the "Kudos! Star" which is on the left*

*Make it easier for other people to find solutions, by marking my answer with "Accept as Solution" if it solves your issue.*
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Student
Jennifer_barry
Posts: 1
Registered: ‎04-30-2013
Message 20 of 20 (85 Views)

Re: USB cable not working ??????????

I am having the same problem and have tried every solution possible including ones mentioned above.  PLEASE any further help would be appreciated.  

 

 This is a new printer that was previously working just fine, and then quit for no reason.  It is brand new and has been used for less than two weeks.   Model HP Laserjet P1102w.

 

I started getting no response from the printer, and then noticed that it says "driver error".  I then tried to reinstall the software, and when it says to plug the USB cable in, it just hangs, and will go no further (says waiting for device to be connected.)  I have tried using all other available USB ports, and I have tried using 3 different USB cables.  I have tried manually installing the printer driver/software via the method posted above.  Nothing is working. 

 

I am on an ASUS laptop Intel i7-3630QM CPU @ 2.40 GHz with 12 GB RAM and operating on Windows 8.

 

 

Someone please help before I have to return this printer and purchase a new one. 

 

thanks, jennifer

 

 

 

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