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Unable to Set up Scan To Button CM2320N (87 Views)
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gptp20 Student
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gptp20
Posts: 1
Registered: ‎04-13-2012
Message 1 of 2 (87 Views)
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Unable to Set up Scan To Button CM2320N

‎04-13-2012 02:41 PM

1. Product Name and Number     HP Color LaserJet CM2320 MFP

2. Operating System installed (if applicable)        Windows XP

3. Error message (if any)     The option to "Change the destinations that show up on the all-in-one control panel" does not exist for me.  I need to set up the Scan to button on the machine but it will not allow.

4. Any changes made to your system before the issue occurred     no

5. In the subject title, include a brief, specific description of the problem, and your product information (i.e., product name of your laptop, notebook, printer, other device, etc.)     

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Distinguished Professor Distinguished Professor
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Travis_C
Posts: 4,868
Registered: ‎11-22-2011
Message 2 of 2 (74 Views)
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Re: Unable to Set up Scan To Button CM2320N

‎04-16-2012 10:48 AM

Hello gptp20

 

The product you have is a commercial printer. I suggest posting in the HP Business Support forum for a better chance at finding a solution.

You may find the Commercial Laserjet board here.
http://h30499.www3.hp.com/t5/Printers-LaserJet/bd-p/bsc-413

Don't forgot to say thanks by giving "Kudos" to those that help solve your problems.

When a solution is found please mark the post that solves your issue.
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