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Unable to connect 6500a plus to wireless router
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04-10-2011 09:40 PM
I have disabled everything. No WEP, no mac address filtering.
The wizard recognises the SSID broadcast, but fails to connect.
I tried adding the mac address to filters - no luck
I tried allocating a static ip in the router for the printer HostName, no luck
I tried setting the ip in the printer using the advanced manual configuration - it just reset to automatic
I tried using the PC utility - it said the printer was not connected to the network, well - yes - that is the problem.
I used a usb cable to attach the Printer to a pc connected to the router and then use the HP software to reconfigure it to wireless - no luck.
My wireless is wide open. Someone with a laptop never before used on the network managed to connect.
I printed the diagnostics pages...
Number of 802.11 networks discovered: 8, mine is at the top of the list as channel 1 privacy disabled signal -19 No WPS, no encryption
HP Network configuration page shows the correct Network Name(SSID) but Diagnostics summary shows Network Name (SSID) Found as FAIL
So the wizard finds the network, I select the SSID, it tries to join and fails...and the Diagnostics summary shows the Netwrok Name(SSID) correctly, but FAIL against the Network Name(SSID) found entry.
Any suggestions?
Re: Unable to connect 6500a plus to wireless router
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04-10-2011 09:42 PM
sorry - forgot the router specs
Actiontec 80211.b/g router (Verizon FIOS)
Re: Unable to connect 6500a plus to wireless router
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05-20-2011 06:13 PM - edited 05-21-2011 04:34 PM
Just purchased a 6500A Plus today...have been trying to get it hooked up and have had the exact same issue....have tried doing everything you did...the only difference is I have a D-Link DIR 601...I had no problem with my HP 4680 connecting.
