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Updates to Officejet 7310
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04-30-2009 09:08 AM
I received an update to my Officejet 7310 which instructs me that:
"The original media (DC-ROM or location) that was used to install is required for this feature. Make sure that the original installation media for HP-All-in-One series is available in
C:\Users\Ruhi19\AppData\Local\Temp\7zS4Ec3.tmp\"
I downloaded my driver from the website.
I use Vista
I use a Pavillion Laptop
It stopped at step 4 of the Configuring your product
I use a wireless modem network (not that I think it matters in this case)
I do not have a file: AppData but I think I have seen this elsewhere. Is this instruction for XP instead of Vista? Should I have it somewhere else? Why isn't it finding the appropriate file automatically?
How do I finish this update?
Solved! Go to Solution.
Re: Updates to Officejet 7310
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04-30-2009 09:50 AM
Also, i believe that if you click on the Cancel button on this msg about 3 times, the msg will go away and installation will complete.
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