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10-18-2012 07:35 AM
I'm having a similar problem: my HP C6380 scan no longer works after upgrading to Mountain Lion. Printing is fine.
The SCAN tab does not appear on Print&Scan window on System Preferences, a scan device doesn't appear on Image Capture and the "Import from Scan" is disabled (light grey) on Preview. I have never used the last two. Only knew about it after some research about my issue.
I did follow the steps to uninstall and install the HP drive as the articles related on this and previous posts.
I can scan only after accessing the Embeded Web Server through HP Utility, which is very limited compared to the options above.
Is there a solution to start using the scan normally.
Thanks in advance!
10-22-2012 02:15 PM
Have you installed the most recent HP driver update via Apple? If not, here is a direct link to the download.
Don't forget to mark a post as solved if it fixed your issue