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Wireless Printing (80 Views)
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Tutor
WSeward
Posts: 12
Registered: ‎08-13-2009
Message 1 of 4 (80 Views)

Wireless Printing

I have a Linksys E3000 Wireless router with a network HP printer. THe printer is HP Officejet Pro 8500 A910 (Network). My problem is I can't print from my wireless device thru the Wi-Fi network. Since I have the printer plugged int the network he wireless feature on the printer is disabled. That works for me figuring I should be able to print thru the Ethernet network. All of my desktop's PC's are running XP and they can print directly to the to the 8500 printer without a problems. But the wireless laptops running windows 7 do access the internet and see the printer (Device driver is loaded) but an indicator indicates the printer is offline. When in actuality it not because the desktop arre printing fine.

 

Any suggest on how to get my wireless Wi-Fi laptop computer running W7 to print on the 8500 thru the Wi-Fi network?

 

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Associate Professor
RobertoR
Posts: 2,242
Registered: ‎11-22-2011
Message 2 of 4 (69 Views)

Re: Wireless Printing

How you are doing well and sorry to learn that you are having this issue

 

Try the HP print and scan doctor GO HERE

Select and download in one of the Win 7 machines let me know the out come I will do my best to help you

 

 

 

Looking forward to be of help!

RobertoR

 

 

:manlol: Remember==▼

You can say THANKS by clicking the KUDOS STAR. If my suggestion resolves your issue Mark as a "SOLUTION" this way others can benefit Thanks in Advance! :smileyvery-happy:
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Tutor
WSeward
Posts: 12
Registered: ‎08-13-2009
Message 3 of 4 (62 Views)

Re: Wireless Printing

RobertoR

 

I've already done that without any success.

 

Any other tips.

 

Thanks

 

Buill

 

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Associate Professor
RobertoR
Posts: 2,242
Registered: ‎11-22-2011
Message 4 of 4 (50 Views)

Re: Wireless Printing

[ Edited ]

Hi there again;

 

Let's update the firmware of the printer to the latest GO HERE select the sofware and drivers downloads and make sure the printers have to latest firmware.

 

I can see you do understand what you are doing so please follow this article Click here 

 

If you have not done so yet set an static IP adress for your printer;

 

 

Let's make sure that is not due to a DNS resolution conflict;

 

you can do this in the cinections IPv4 properties in the Windows laptops

DNS Servers 8.8.8.8 and alternate 8.8.4.4 which are google public DNS servers (the reason that I recommend this is 
because I have use them all the time and have not seem conflict of any kind).

 

 

Hope this helps!

RobertoR

 

 

:manlol: Remember ==▼

You can say THANKS by clicking the KUDOS STAR. If my suggestion resolves your issue Mark as a "SOLUTION" this way others can benefit Thanks in Advance! :smileyvery-happy:
Please use plain text.