This HP Community is for Customer to Customer Product Support. First Time Here? Check Out Videos on How to Search, Register, Post and More.

can't find driver in windows 7 for photosmart 7760 (298 Views)
Reply
Student
CarlDe
Posts: 3
Registered: ‎05-10-2012
Message 1 of 6 (298 Views)

can't find driver in windows 7 for photosmart 7760

I have a Windows 7 32 bit computer and tried installing my HP PhotoSmart 7760, but there are no drivers in the Windows 7 or MS Update for it.  Can anyone help. Thanks.

Please use plain text.
Distinguished Professor
ManjunathTech
Posts: 2,984
Registered: ‎01-21-2012
Message 2 of 6 (289 Views)

Re: can't find driver in windows 7 for photosmart 7760

Hi

 

Please find the weblink given below might help you to resolve your issue.

 

 

Software & Driver Downloads - HP Photosmart 7760 Photo Printer


Let us know how it goes!

"I work for HP."
****Click the White Kudos star to say thanks****
****Please mark Accept As Solution if it solves your problem****

Regards
Manjunath
Please use plain text.
Provost
erico
Posts: 18,811
Registered: ‎01-07-2009
Message 3 of 6 (289 Views)

Re: can't find driver in windows 7 for photosmart 7760

Hi,

The following is a quote from the driver install page in the web support.

 

"The drivers for your HP product are already included in the new Windows 7 operating system! You do not need to download drivers to use the product . Simply connect the printer to your computer with a USB cable, and Windows Update automatically installs the driver for your product."

 

Did you try doing it with a USB cable connection?



**Click on the White Kudos star on the bottom left if you would like to say Thanks.**
**Clicking the "Accept as Solution" option on a post that helps or solves your issue helps others googling for a solution to the same problem you are facing**

  Microsoft MVP 2013- Microsoft Windows Expert - Consumer
Please use plain text.
Student
CarlDe
Posts: 3
Registered: ‎05-10-2012
Message 4 of 6 (286 Views)

Re: can't find driver in windows 7 for photosmart 7760

Did connect with the usb and it could not find a driver.  Tried manually installing, clicked on HP, found the list of photosmart printers and the 7700 series was not in the list.  There was a 7400 and 7800 series but no 7700 series.  I loaded the Vista driver and actually got it working.  Thanks for repying.

Please use plain text.
Provost
erico
Posts: 18,811
Registered: ‎01-07-2009
Message 5 of 6 (275 Views)

Re: can't find driver in windows 7 for photosmart 7760


CarlDe wrote:

Did connect with the usb and it could not find a driver.  Tried manually installing, clicked on HP, found the list of photosmart printers and the 7700 series was not in the list.  There was a 7400 and 7800 series but no 7700 series.  I loaded the Vista driver and actually got it working.  Thanks for repying.


Thanks for posting back with your workaround. It helps others to resolve the same issue.



**Click on the White Kudos star on the bottom left if you would like to say Thanks.**
**Clicking the "Accept as Solution" option on a post that helps or solves your issue helps others googling for a solution to the same problem you are facing**

  Microsoft MVP 2013- Microsoft Windows Expert - Consumer
Please use plain text.
Student
CarlDe
Posts: 3
Registered: ‎05-10-2012
Message 6 of 6 (270 Views)

Re: can't find driver in windows 7 for photosmart 7760

You're welcome.  Thanks for responding.

Please use plain text.