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error message (54 Views)
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JodiHY Student
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JodiHY
Posts: 2
Registered: ‎05-11-2012
Message 1 of 4 (54 Views)
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error message

‎05-11-2012 08:42 AM

Trying to do cleaning maintanenance and get device is busy

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HP
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pcwizard
Posts: 10,438
Registered: ‎12-31-2009
Message 2 of 4 (33 Views)
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Re: error message

‎05-16-2012 12:03 PM

Hi JodiHY,

 

What printer do you have?

 

I am an HP employee.

*Say thanks by clicking the "Kudos! Star" which is on the left*

*Make it easier for other people to find solutions, by marking my answer with "Accept as Solution" if it solves your issue.*
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JodiHY Student
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JodiHY
Posts: 2
Registered: ‎05-11-2012
Message 3 of 4 (30 Views)
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Re: error message

‎05-16-2012 12:44 PM

HP Officejet Pro 8600 Plus

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pcwizard
Posts: 10,438
Registered: ‎12-31-2009
Message 4 of 4 (22 Views)
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Re: error message

‎05-17-2012 05:46 AM

Hi JodiHY,

 

Turn off the printer for about 1 to 2 minutes, and then when you plug it back in make sure it is plugged directly to the wall outlet. Once the printer is fully powered up try running the cleaning maintanenance again.

I am an HP employee.

*Say thanks by clicking the "Kudos! Star" which is on the left*

*Make it easier for other people to find solutions, by marking my answer with "Accept as Solution" if it solves your issue.*
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