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hp photosmart premium e-all-in-one printer, CN186213JF, windows 7 64bit, wireless (58 Views)
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Student
snaphappy
Posts: 1
Registered: ‎12-10-2011
Message 1 of 1 (58 Views)

hp photosmart premium e-all-in-one printer, CN186213JF, windows 7 64bit, wireless

Set-up to wireless and laptop no problem, ran test print and 1 photo.  Scrolling through the "Apps" clicked on "Coupons" put in my zip and nothing...ever.  Screen is now black, blank and seems to be "frozen".  I can't go to "home" , 'back" or even turn machine off.

Thinking I should unplug and start over but I'm pretty new at this, not to mention I JUST got this printer and would hate to mess it up day 1.

 

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