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i have a c309a and am trying to update the firmware. having issues doing so. (184 Views)
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jcars44 Student
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jcars44
Posts: 1
Registered: ‎04-05-2012
Message 1 of 2 (184 Views)
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i have a c309a and am trying to update the firmware. having issues doing so.

‎04-05-2012 07:20 AM

 

The install software cannot find the device on the network, although I can ping it and log into the URL it is hosting.

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Distinguished Professor Distinguished Professor
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Travis_C
Posts: 4,868
Registered: ‎11-22-2011
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Re: i have a c309a and am trying to update the firmware. having issues doing so.

‎04-06-2012 12:34 PM

Hello jcars44

 

I would suggest trying the HP Network Diagnostic Tool. You can find it at the link below.

HP Diagnostic Tools

Don't forgot to say thanks by giving "Kudos" to those that help solve your problems.

When a solution is found please mark the post that solves your issue.
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