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03-15-2012 06:49 AM
I have a hp photosmart preminum wireless printer c309a (print, fax, scan and copy) just purchased a new hp cpu windows 7 previously had xp. When I print documents some of the print is clear but the majority of the document is faded. The photo ink I purchased is 564 photo however I just read the box and it says does not replace 564 black ink could this be the problem? Please provide suggestions do not have funds to replace printer. Thanks.