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Re: i purchased a hp photosmart 7515 and i can not get it to hook up to my wireless internet. i wen (245 Views)
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Student
badgermedicine0
Posts: 1
Registered: ‎04-13-2012
Message 1 of 3 (251 Views)

i purchased a hp photosmart 7515 and i can not get it to hook up to my wireless internet. i went

I purchased a HP Photosmart 7515 from Costco.  I followed all the instruction to set it up on my wireless home network.  I added the MAc number of the printer to the MAC filtering on my wireless router.  I still can not get wirless on my printer and this is how I came to this web site.  I am ready to take back this printer.  all my equipment is new so my systems are current.  HP should make products easier to set up

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Student
darsh4688
Posts: 1
Registered: ‎04-13-2012
Message 2 of 3 (245 Views)

Re: i purchased a hp photosmart 7515 and i can not get it to hook up to my wireless internet. i wen

Did you install the printer drivers on your computer?

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Distinguished Professor
Travis_C
Posts: 4,868
Registered: ‎11-22-2011
Message 3 of 3 (137 Views)

Re: i purchased a hp photosmart 7515 and i can not get it to hook up to my wireless internet. i wen

Hello badgermedicine0

 

Did you return the printer already or did you ever get it to work? Are you using a network password or are you just relying on MAC filtering? Have you tried disabling MAC filtering to test if the printer can connect? As previously asked did you try to install the software?

Don't forgot to say thanks by giving "Kudos" to those that help solve your problems.

When a solution is found please mark the post that solves your issue.
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