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m3027 mfp sends email ok but where is the attachment? (938 Views)
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Honor Student
jaydeebe
Posts: 2
Registered: ‎01-28-2010
Message 1 of 4 (938 Views)

m3027 mfp sends email ok but where is the attachment?

[ Edited ]

Hi - I am trying to set up the scan to email feature on an m3027. 

 

I have configured and validated the smtp relay

 

Emails are sent successfully and I receive them but with no attachment.

 

This is the log of a failed job -

 

1 page(s)
Document Size:A4
Subject:smileyfrustrated:canned image from RP DUBLIN

E-mail Destination(s)
to: my email address (Success)

E-mail processed by the Device
File format:  jpeg (color)
File Size:0

 

I have replaced the firmware

 

I have tried pdf and jpeg as the file type.

 

It seems that the file is never created as the log always says filesize:0

 

What am i doing wrong?  Do I need to set up anything else?  thanks

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Honor Student
jaydeebe
Posts: 2
Registered: ‎01-28-2010
Message 2 of 4 (921 Views)

Re: m3027 mfp sends email ok but where is the attachment?

Hi, has anyone got an m3027 and use it to scan to email?  I would like to know how you set it up, thanks

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Student
sreemanu
Posts: 1
Registered: ‎05-05-2011
Message 3 of 4 (307 Views)

Re: m3027 mfp sends email ok but where is the attachment?

Were you able to finally get it resolve?

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Honor Student
daniB
Posts: 5
Registered: ‎12-04-2011
Message 4 of 4 (178 Views)

Re: m3027 mfp sends email ok but where is the attachment?

Do you have de original CD of the HP M3027 ?

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