This HP Community is for Customer to Customer Product Support. First Time Here? Check Out Videos on How to Search, Register, Post and More.

new PC, old printer (95 Views)
Reply
Honor Student
DavidAbraham
Posts: 7
Registered: ‎04-13-2012
Message 1 of 7 (95 Views)

new PC, old printer

I just purchased an HP ProBook 4530s laptop PC, Windows 7 Home Premium.  I (still) own an OLD printer, an HP PSC 1401 (I have the # right!).  The HP site with printer drivers does not list my old printer.  HELP!!!

 

Please use plain text.
Provost
Paul_Tikkanen
Posts: 22,599
Registered: ‎07-13-2010
Message 2 of 7 (90 Views)

Re: new PC, old printer

Hi:

 

Below is the link to the Windows 7 full feature software and driver download for your printer.

 

http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=18...

 

Paul

Please use plain text.
Honor Student
DavidAbraham
Posts: 7
Registered: ‎04-13-2012
Message 3 of 7 (82 Views)

Re: new PC, old printer

Oops! Google Chrome could not connect to ftp.hp.com

 

is what I get.  And the file says it is 363 MB???????   Could that be right?  I am at a library, maybe they don't want me to hog the bandwidth for 363 MB.  Is there no better answer???

Please use plain text.
Provost
Paul_Tikkanen
Posts: 22,599
Registered: ‎07-13-2010
Message 4 of 7 (78 Views)

Re: new PC, old printer

That is the file size.

 

Here is the link to the download page.

 

http://h20000.www2.hp.com/bizsupport/TechSupport/DriverDownload.jsp?prodNameId=436433&lang=en&cc=us&...

 

There is no better answer. There isn't even a basic printer driver on the download page.

Please use plain text.
Honor Student
DavidAbraham
Posts: 7
Registered: ‎04-13-2012
Message 5 of 7 (76 Views)

Re: new PC, old printer

I finally was able to download the huge file.  Now I have to wait until I am home to hook up my printer.   I will keep you informed when I am next online.

Please use plain text.
Honor Student
DavidAbraham
Posts: 7
Registered: ‎04-13-2012
Message 6 of 7 (63 Views)

Re: new PC, old printer

Well, I ran the huge file 2x, and it failed 2x.  It seemed to do most everything except end!  I captured the error log.  LaunchApp(X:\hpqtra08.exe -shutdown,1,00000000,00000000) failed with 2

Error opening key

 

Timed out waiting for product finish event

= Applicartion did not return ERROR_SUCCESS.  Returned 0x2

 

etc

etc

Can you decipher this, do you need the whole thing?

Please use plain text.
Provost
Paul_Tikkanen
Posts: 22,599
Registered: ‎07-13-2010
Message 7 of 7 (62 Views)

Re: new PC, old printer

Hi:

 

Unfortunately, I can't decipher any of it.

 

If a printer driver didn't install for me, I would be just about as lost as you.

 

If you go to add a printer, is yours listed if you elect to select yours from the list?

 

Maybe you can just use the default printer installation in Windows.

 

Paul

Please use plain text.