officejet 4500 wired network interface not working on local network

[slem]

1 officejet 4500 

product number: CB867A

2 Mac OS X 10.7

3 error message: printer is busy. The printer can print a test page and can be access thru the network interface with safari when the ip address of the printer is set as the http request. It is impossible to print. printer is always busy.

[PrintDoc]

Might your Mac have HP software for this printer that was NOT meant for 10.7?

[slem]

I took the latest driver from the HP web site, so far the network part of the the equipment I bought is not working. I don't think it is a hardware issue. The printer work fine on USB connection but it should also work on network. There is nothing complicated on my network which use a 4 port router.  The Mac can access the officejet 4500 thru safari. I can see all information and status of cartriges, which is fine but the main reason to buyy a network printer is to connect it to a network.

driver is HP_Lion_Ink_SW_v12.13.15.dmg  

[PrintDoc]

OK, what router brand & model? 

Download and install this: http://support.apple.com/kb/DL907

Reset the printing system:

- Go to System Preferences > Print & Scan
- Right (or control) click in the rectangle listing your printers and select Reset Printing System.
WARNING - this will delete ALL of your printers!
- Select the plus sign to re-add a printer. Select the Defualt tab on the top of the window. Look for the printer, select it and wait until the "Add" button becomes available. Click it.

[slem]

I was able to make the printer work on the network!!! Now the scanner is not working properly the quality is so poor i could barely read the scan version of a ducument I printed with the printer (which was find by the way).

I would like to thanks the HP support for the helpful comment.  I spend so much time trying to make my device work as it should, I am a bit disapointed with HP. These simple task should be plug and play.

[PrintDoc]

The scan quality is probably a low dpi setting.  Check to see what your scan dpi is set to.