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Re: officejet 8500A will not power up only have light on power button? (47 Views)
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kvbarnes66
Posts: 1
Registered: ‎08-01-2012
Message 1 of 3 (69 Views)

officejet 8500A will not power up only have light on power button?

 
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Shane_R
Posts: 7,867
Registered: ‎11-28-2011
Message 2 of 3 (50 Views)

Re: officejet 8500A will not power up only have light on power button?

The steps here should help you figure out what's going wrong.  Most likely the power module or the printer have gone out, if not, that document should clear up the problem.  Let me know what happens.

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pcwizard
Posts: 10,448
Registered: ‎12-31-2009
Message 3 of 3 (47 Views)

Re: officejet 8500A will not power up only have light on power button?

Hi kvbarnes66,

 

Did you have any lighting storms in your area when the printer stopped working?

 

What happens when you plug the printer in a different outlet in the home?

 

Check out the following video which will show you what to look for.

 

 

I am an HP employee.

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