HP Support Forums
Join in the conversation.
08-02-2012 04:00 PM
The steps here should help you figure out what's going wrong. Most likely the power module or the printer have gone out, if not, that document should clear up the problem. Let me know what happens.
08-02-2012 04:14 PM
Did you have any lighting storms in your area when the printer stopped working?
What happens when you plug the printer in a different outlet in the home?
Check out the following video which will show you what to look for.
*Say thanks by clicking the "Kudos! Star" which is on the left*
*Make it easier for other people to find solutions, by marking my answer with "Accept as Solution" if it solves your issue.*