officejet 8600 on boot it gives the message pick motor stalled.

[grassdan]

Product = Office Jet 8600 Premium

Error message is Pick Motor stalled

I just bought this last week, and it has not worked yet.

[8lives]

Hi, pull out the paper tray(s) and check if there are any pieces of paper sticking out, bent or jammed into the printer.

[Loril4 · Accepted solution]

Thank you for the post, I had the same error and I just got mine last week myself.  It was a paper jam! 

[hraponte]

Tried it and it Super Works!!! Just saved me a trip to closest OPSS store and also on 200 copies had to do, so printer is already paid off!!! Thanks HP team!

[raualc]

I scanned for the first time today, then tried to print.  I kept getting the message "Pick Motor Stalled".  I looked through my booklet that came with my printer, then called the tech support I bought at Office Max when I purchased my printer......totally uselss.  They told me to call HP and gave me the phone number.  Of course, they were closed, it was Saturday at 3:00 PM.  So, I found your site, and the advice that there may be a hidden paper jam was correct .......genius.  But, wonder why my printer didn't just tell me I had a paper jam.  Who would know what a "Pick Motor" is anyway???   Thanks you guys!

[HP_NCgirl]

I received the same error message "PICK MOTOR STALLED".  I thought I was going to have to return it then I received a message popup on my monitor that told me to check for a paperjam inside the tray.  Well, I pulled out the tray and that was exactly what is was, a paper jam.  There was a piece of paper that was bent inside the tray.  I'm so happy that I do not have to go through the hassle of returning my printer.

[-JohnB-]

HP_NCgirl,

Thanks for posting the steps that worked for you! I am sure it will help others in the community as well. Let us know if you run into any other issues, Best of Luck!