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01-24-2013 02:22 PM
downloaded the basic installation for CM1415 Multifunction Printer. when trying to install the drivers this message comes up. Operating system is XP Home
procedure entry point DecodePointer could not be located in the dynamic link Labrary Kernel32.dll
05-22-2013 01:14 PM
Pedrpescador, To start out sounds like this is a driver issue. I want to start with being sure that the removal of the software and reinstallation happened in the best possible fashion. I want you to follow my steps so I can be sure that we are both starting on the same page.