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04-22-2012 11:28 PM
I have just brought a HP psc 1315 printer. Admittedly it's second hand but it should do the job we would like it to do. However, when i plug the printer in, all of the panel lights on top stay on along with a number 8 in the copies window and the printer does nothing. It won't communicate with the computer and doesn't even seem to go through a "warm up" phase that most printers go through. I have downloaded and installed all the drivers and software but the computer can't register that the printer is there because it won't do anything.
Is this a common ploblem? Is it dead and we are better off getting another printer? Can it be easily fixed or did i do something wrong?
Any help would be greatly appreciated. Thanks,
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04-23-2012 01:21 AM
if all light keep burning as wel as all light from the number display are on (showing an 8) it most likely that the unit has a defect.
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