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12-24-2008 08:07 PM
So I'm setting up my brand new C6380 printer for the family for Christmas morning. Keep getting "Alignment Failed" error during initial setup. Page appears to be printing ok, but I don't have anything to compare with. I see black, grey, magenta, blue, and yellow on the alignment page. Any ideas? I just pulled out all the cartridges and reinstalled them, waiting on another alignment page to print, but thought I'd hit the forum to see if anyone has other ideas.
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10-05-2009 08:24 PM
MY printer is not new, but I bet is has not even approached 200 black and white text sheets, and MABEY 25 (simple) color printouts.
Now I get Alignment failed every time I test it. And the actual printouts are absolutely terrible.
The Toner was replaced less than a week ago and I found it interesting that only the black cartridges showed full, NOT the color cartridges. The color cartridges were at about 60%. WELL today I took a look at trying to get the cartridge allignment to work, and when I viewed the cartridges the Pink was EMPTY ! and the other 2 cartridges are about 25%. What gives with this. After printing 2 "test quality" reports off of the printer menue, I am getting cartridge empty warnings. I am about to "DEEP 6" this printer and go with a Toshiba or Dell. I am looking for the hidden cameras in my office. This printer has had verry little use and I have gone thru about $120.00 in ink. How has this printer not been recalled. ? Are my options only to chuck it or does anyone know about a recall that might be out there.
11-09-2010 02:21 PM
My 6380 has stopped printing most areas of documents. It printed an image that had been inserted, but none of the text on the page. I aligned the print heads, the page printed ok. I received "Alignment Failed" error on the printer. Just installed all new cartridges. It printed fine before that.
Any ideas, Anyone?