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09-05-2010 06:49 PM
I found the page that tells how to restrict color use using the control panel. Here's the page: http://h20000.www2.hp.com/bizsupport/TechSupport/D
It is good advice and I have done it before but this time it is not working. The display in the control panel continues to say I need to replace the cyan cartridge. When I go to print - nothing happens not even a message.