This HP Community is for Customer to Customer Product Support. First Time Here? Check Out Videos on How to Search, Register, Post and More.

Re: scan multiple sheets with a Deskjet 3050 without a separate file for each page. (295 Views)
Reply
Student
lindaow
Posts: 5
Registered: ‎06-14-2012
Message 11 of 16 (305 Views)

Re: scan multiple sheets with a Deskjet 3050 without a separate file for each page.


pcwizard wrote:

Hi lindaow,

 

Thank you for the update. Let me do some testing on my side, and I will get back to you in the next couple days.

 

 

Thank you.  All help will be much appreciated.  Will wait for your response.  Thanks. 


 

Please use plain text.
HP
pcwizard
Posts: 10,448
Registered: ‎12-31-2009
Message 12 of 16 (300 Views)

Re: scan multiple sheets with a Deskjet 3050 without a separate file for each page.

Hi lindaow,

 

After testing I found that you need to scan to PDF for them to be in one file. If you scan to JPG then the printer will create a file for each scanned page. Refer to screens below.

 

1.jpg

2.jpg

3.jpg

I am an HP employee.

*Say thanks by clicking the "Kudos! Star" which is on the left*

*Make it easier for other people to find solutions, by marking my answer with "Accept as Solution" if it solves your issue.*
Please use plain text.
Student
lindaow
Posts: 5
Registered: ‎06-14-2012
Message 13 of 16 (298 Views)

Re: scan multiple sheets with a Deskjet 3050 without a separate file for each page.

It WORKS!!! Thank you so much. Nice to contact support and get a fix.
Please use plain text.
HP
pcwizard
Posts: 10,448
Registered: ‎12-31-2009
Message 14 of 16 (295 Views)

Re: scan multiple sheets with a Deskjet 3050 without a separate file for each page.

Hi lindaow,

 

Awesome, glad to hear the issue is resolved. Have a wonderful day.

I am an HP employee.

*Say thanks by clicking the "Kudos! Star" which is on the left*

*Make it easier for other people to find solutions, by marking my answer with "Accept as Solution" if it solves your issue.*
Please use plain text.
Student
abundantfreedom
Posts: 1
Registered: ‎11-27-2012
Message 15 of 16 (159 Views)

Re: scan multiple sheets with a Deskjet 3050 without a separate file for each page.

I too, do NOT see the add/remove buttons on the scan page. I had to have 26 separate pages for each attachment. Very annoying.....please help. The BUTTONS do NOT show.

Please use plain text.
HP
pcwizard
Posts: 10,448
Registered: ‎12-31-2009
Message 16 of 16 (156 Views)

Re: scan multiple sheets with a Deskjet 3050 without a separate file for each page.

Hi abundantfreedom,

 

Lower the scan DPI setting, and then you should see the Add/Remove button.

I am an HP employee.

*Say thanks by clicking the "Kudos! Star" which is on the left*

*Make it easier for other people to find solutions, by marking my answer with "Accept as Solution" if it solves your issue.*
Please use plain text.