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11-26-2008 11:32 AM
03-07-2009 09:13 PM
can you tell me why that after 6 months of using my wireless printer on both my desktop and laptop--that I'm now getting the pop message at random times? Everything else is woking fine, no problems with the printer or computer. My printr is the J4680
03-08-2009 06:26 AM
09-24-2009 08:47 AM - last edited on 04-01-2011 09:38 PM by Katie_H
I have some really good news.
The patch that fixes this problem got released for some of our products.
Here is the link
I work for HP
12-09-2009 02:47 PM
The link provided does not lead to a downloadable file. Just try it for yourself. I hope you only see a message about the terms. I would like to download the patch. The workaround of renaming Flash-files is not current anymore by Adobe releasing a new set of Flash-files. I think you should provide a link to the page where you can say "agree" with the terms. Would you be so kind to help me get this file? Thanks in advance.
12-09-2009 03:53 PM
@ Suovetaurilia, I'll second that motion! I've spent way too many hours over a period of days trying to get to the heart of this mess. I've read hours of posts that are way over my novice head then tried the link you refer to & also found it leads to nowhere!
I'm down to the wire for making copies of some documents to submit for help in reducing the $96.00 for
Medicare that Social Security will deduct from my monthly check of a whopping $576.00.
If I weren't a lady & there was an HP outlet within 100 miles I'd be tempted to take this AIO & put it where the sun don't shine.
Please, HP, you must have a decent fix for this problem after all this time ( posts go back months ).
12-09-2009 03:58 PM
Try THIS link.
Make it easier for other people to find solutions, by marking my answer with \'Accept as Solution\' if it solves your problem.
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I am an ex-HP Employee.