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unable to install C4500 HP printer on Windows 7 (2124 Views)
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Top Student
peggmr
Posts: 6
Registered: ‎10-09-2011
Message 1 of 7 (2,124 Views)
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unable to install C4500 HP printer on Windows 7

unable to install C4500 HP printer on Windows 7 - printer installation disc only supported by xp and vista.  What do I need to do??

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Regents Professor
ShlomiL
Posts: 6,961
Registered: ‎01-03-2011
Message 2 of 7 (2,111 Views)

Re: unable to install C4500 HP printer on Windows 7

Hi,

You may download the Windows7 compatible software below:

http://ftp.hp.com/pub/softlib/software11/COL30130/mp-74912-1/PS_AIO_04_C4500_USW_Full_Win_WW_130_140...

 

Make sure the USB cable is unplug before performing the installation.

Say thanks by clicking the Kudos Star in the post.
If my post resolved your problem, please mark it as as Accepted Solution :smileyhappy:
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Top Student
peggmr
Posts: 6
Registered: ‎10-09-2011
Message 3 of 7 (2,085 Views)

Re: unable to install C4500 HP printer on Windows 7

Yes, your solution worked and I was finally able to connect my C4500 printer as wireless.  Thank you so much for your help!!

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Top Student
peggmr
Posts: 6
Registered: ‎10-09-2011
Message 4 of 7 (2,070 Views)

Re: unable to install C4500 HP printer on Windows 7 updated from vista

I have a 3 yr old hp pavillion laptop that I updraded from vista to Windows 7.  My HP C4500 printer will not connect wirelessly now.  My installation disk for the printer is for xp and vista only. 

 

 I tried to reinstall the printer using the solution given to me for my new laptop --  hp.com/pub/softib/software11/COL30130/mp-74912-1ps AIO 04 C4500 USW Full Win WW 130 140 

from this same location.  The installation did not complete and came up with the following info that was submitted to hp via the internet:

 

Operating System:  601-64 (6.17601.1)

Language:  English

Date and Version:  10/07/09  130.000.140.000

Error Situation Code:  24669712

Log Files:  24669712.zip

 

I hope this gives you some information so you may come up with a soution to reconnect wirelessly.

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Student
ChrisfromCT
Posts: 1
Registered: ‎08-03-2012
Message 5 of 7 (1,349 Views)

Re: unable to install C4500 HP printer on Windows 7

I had the same problem as Peg; the printer was purcjased for a system with Windows Vista; then I switched to Windows 7 and things went downhill from there.

 

Thanks for the help & simple solution, it worked perfectly.  In fact, a couple of probelms were remediated; thanks!

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Student
jugo
Posts: 3
Registered: ‎09-21-2012
Message 6 of 7 (1,054 Views)

Re: unable to install C4500 HP printer on Windows 7

Thank you so much for your link. I thought that I would have to buy a new printer.

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Regents Professor
ShlomiL
Posts: 6,961
Registered: ‎01-03-2011
Message 7 of 7 (1,052 Views)

Re: unable to install C4500 HP printer on Windows 7

You are more than welcome!

Great to hear it helped resolving the problem you were facing as well.

Say thanks by clicking the Kudos Star in the post.
If my post resolved your problem, please mark it as as Accepted Solution :smileyhappy:
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