This HP Community is for Customer to Customer Product Support. First Time Here? Check Out Videos on How to Search, Register, Post and More.

Re: very dissapointed (205 Views)
Reply
Student
iva503
Posts: 4
Registered: ‎08-07-2010
Message 1 of 2 (222 Views)

very dissapointed

 I have a 1410 all in one printer. I updated driver because it is an older printer, since everytime I start the computer it prints a test page and wastes ink. I followed all instructions exactly as specified ,. from many others that have same problem. Install cartridges  print page, align it and copy in scanner. I spent almost 2 hrs., almost went thru ink in both cartridges and paper to boot. To no avail. I can assure everyone that will be the last HP printer I ever buy. Other products HP make I have no problem with. The next printer will not be an HP printer. For sure.

Please use plain text.
Dean
Bob_Headrick
Posts: 11,955
Registered: ‎11-17-2008
Message 2 of 2 (205 Views)

Re: very dissapointed

The alignment is completed as described on page 32 of the manual here which says:  

 

Make sure you have letter or A4 unused plain white paper loaded in the paper tray.
The HP All-in-One prints a print cartridge alignment sheet.
Load the print cartridge alignment sheet on the left front corner of the glass with the top of
the page to the left.
Press the Scan button.
The HP All-in-One aligns the print cartridges. Recycle or discard the print cartridge
alignment sheet.

 

 

  • Make sure you have letter or A4 unused plain white paper loaded in the paper tray.
  • The HP All-in-One prints a print cartridge alignment sheet.Load the print cartridge alignment sheet on the left front corner of the glass with the top ofthe page to the left.
  • Press the Scan button.
  • The HP All-in-One aligns the print cartridges. Recycle or discard the print cartridgealignment sheet.

 

The alignment is completed by pressing the scan button, not the copy button.  It also requires that both the color and black cartridges are working correctly.

Bob Headrick, Microsoft MVP Windows Expert - Consumer.
<----   If my answer was helpful please click the "Kudos" star to say "Thank You".
        If your problem is solved please click the "Accept as Solution" button ---->
Please use plain text.