- HP Support Forum Home
- >
- Printers & All-In-Ones
- >
- Print Install/Setup
- >
- yellow ink cartridge not detected
HP Support Forums
Join in the conversation.
- Subscribe
- Mark Topic as New
- Mark Topic as Read
- Float this Topic to the Top
- Bookmark
- Subscribe
- Printer Friendly Page
yellow ink cartridge not detected
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report Inappropriate Content
03-01-2012 09:48 AM
I have an HP c6180 all-in-one printer. I replaced the yellow cartridge. When I print a document I get the following message:
To print in color, install the following cartridge:
Yellow
To print with black ink only, click Black only. The printer will replace colors with grayscale
etc.
When I select the black only button the colored document prints fine including the yellow color.
When I check the ink status using the Tools menu on the printer the yellow cartridge shows full.
When I go to the computer and check ink stustus the yellow is full.
I have tried removing the cartridge and reinstalling it but nothing changes
When I do a print head alignment everything is fine and I get all the cartridge colors printer. I have tried
reseting the printer by unplugging it and waiting 30 sec.
I have even replaced the yellow cartridge with another one with the same results. I have clearned the contacts in the printer and on the cartridge. I am using HP cartridges in all locations.
Please help
Re: yellow ink cartridge not detected
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report Inappropriate Content
03-02-2012 01:47 PM
This document may help:
I am a support engineer for HP.
If the advice resolved the situation, please mark it as a solution. Thank you.
