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‎04-25-2015 10:51 AM

HP Recommended
Product: hp officejet pro x476dw
Operating System: Microsoft Windows 7 (64-bit)

dear all

i have printer (HP officejet pro x476dw mfp)

when i try to print it is showing tow error message i tried to find the solution in the sit but it is not there 

so would you mind to help please.

 

the errors is :

* 0x61000011

* 0x610000d4

 

 

best regards

1 REPLY 1

‎05-21-2015 01:17 AM

HP Recommended

Sorry to let you know.

 

There is an issue on the print bar.

 

You might want to contact HP support:

 

http://h20565.www2.hp.com/portal/site/hpsc/public/help/contactHP/home/?ac.admitted=1432192526822.876...

 

 

I work for HP. The response is my personal view and not HP’s

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