1217MFP displays No Strings in RO

[Gemini02]

Hi @BrokenPrinter99 ,

I see by your post that the printer is in a error state with the message "No string in RO". I would like to help you.

I would do a hard reset to see if that will resolve the issue.
Leave the printer on and unplug the power cable from the printer and wall outlet for 60 seconds.
Then reconnect the power cable to the printer and wall outlet rather than a surge protector.
This ensures the printer is receiving full power and may help this situation.

I will send you another step to try in a private message.
In the forum beside your handle name just click on the envelope to view it.

Have a great day!
Thank You.

[Gemini02]

Hi sweet2pankaj,

 Thanks for sending me the PM. The printer is back to factory settings again and now you need to setup printer on the network and faxing.

To configure the printer over the wireless network again, please follow these steps:

Temporarily connect the USB cable from the printer to the computer and go to Start, All Programs, HP, Laserjet M1217 and select Wireless Configuration and go through the wizard to reset up the wireless again.

If you are on a Mac, let me know.

Test the printer over the wireless network.

Here are some fax settings to set on the printer:

• Go to the wrench, fax setup menu, OK, fax receive setup, OK, private receive, OK, turn it off.
• Go to the wrench, arrow to fax setup, all faxes, error correction, OK, turn it off, OK.
• Go to the wrench, arrow to fax setup, OK, all faxes, OK, fax speed, OK, set it to medium, OK.

I have also provided a document for the cable connections and setting the fax time, date, header and running the HP Fax Setup Wizard. Setting up the Fax.

What operating system are you using? How to Find the Windows Edition and Version on Your Computer.

If there is anything else I can help you with, just let me know.

Thank You.

[BrokenPrinter99]

Hi Gemini02,

I tried the NVRAM reset procedure sent to me by PM, and I still only get the "No Strings in RO" message.  

Are there any other options for resetting the printer?

Thanks.

[Gemini02]

Hi BrokenPrinter99,

Sorry to hear the reset didn't resolve the issue.

Unfortunately the only reset was the Nvram Reset I had sent you for the printer.

If the Firmware Update is interrupted or Fails can cause the No Strings in Ro error.

I would suggest to try updating the firmware again by a USB connection. It may or may not detect the printer being in the error state though.

Is the printer in warranty?

If the issue continues, please call our technical support at 800-474-6836 for further assistance, let them know after the firmware update attempt you had this issue. If you live outside the US/Canada Region, please click the link below to get the support number for your region. http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html

Please let me know the outcome.

Thank You.

[AmadorG]

While doing a firmware update on my HP M1212nf there was a power failure and I am now getting the same "no strings in RO" error on both lines of the printer display.  Tried re-installing the firmware but to no avail.  Tried resetting printer (unplug with power on / power on while holding "x" and copy buttons), but that did not work either.  Printer is connected via USB cable to a labtop running Windows 10 Home.

Please send info on how I might be able to reset printer so that it will again work.