Posts: 1
Member Since: ‎12-18-2012
Message 1 of 2 (145 Views)

4620 does not recognize printer

4620 e all-in-one.

It does not recognize my printer because message says it is connected to a different router. How can that be be when I have WIFI Access?  YET Test results maintains NO PROBLEMS FOUND - 

Associate Dean
Posts: 6,730
Member Since: ‎07-30-2012
Message 2 of 2 (135 Views)

Re: 4620 does not recognize printer

What is the SSID of YOUR wireless router signal?  What does the printer say it is connected too?

Say thanks by clicking the Kudos Thumbs Up to the right in the post.
If my post resolved your problem, please mark it as an Accepted Solution ...
I worked for HP but now I'm retired!
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation