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Student
Posts: 1
Member Since: ‎03-27-2014
Message 1 of 2 (115 Views)

5610 all in one allignment problem

My officejet 5610 all in one

takes is not alligning the cartridges in second step that is the scanning part...it just goes in dispalyin"alligniing cartridges please wiait"..and it doesnt allign even after an hour

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HP Support Agent
Posts: 11,044
Member Since: ‎09-02-2013
Message 2 of 2 (74 Views)

Re: 5610 all in one allignment problem

Hi Devjoshi,

 

I would like to help you complete the alignment on your Officejet 5610. I would recommend leaving the printer on and unplugging the power cable for 1 minute. This will accomplish what is called a hard reset. After the minute, plug the printer back in and try to align the cartridges again.

 

If the issue persists, remove both cartridges, turn of the printer, wait a minute, turn the printer back on, and then reinstall the cartridges.

 

I hope this helps. If neither of these solutions resolves the issue let me know and I will see what else I can find.

 

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