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Student
NotHappy777
Posts: 1
Member Since: ‎11-25-2013
Message 1 of 2 (102 Views)

Beware HP changed their ink cartridge 564 although it is the same number older ink cartridges will NOT work in new printers that use the 564 cartridge. HP dose not care that I have new unopened ink cartridges. They created a product that although new is unuseable. I will NEVER buy an HP Product again and am going to file a formal complaint FTC on false product representation.

Professor
Charles001
Posts: 2,400
Member Since: ‎11-17-2008
Message 2 of 2 (97 Views)

Re: 564 ink

Were these cartridges made before Sept. 2010? This HP page talks about the change and which product work/not work with older cartridges: http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02435884&cc=us&dlc=en&lc=en
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