HP Support Forums
Join in the conversation.
01-07-2012 04:56 PM
01-09-2012 11:02 AM
If you are using a power strip/surge supressor, try plugging it directly into a power outlet.
Do a power reset on the printer as well, while turned on, unplug the power, wait 30 seconds and plug it back in.
I am a support engineer for HP.
If the advice resolved the situation, please mark it as a solution. Thank you.
01-22-2012 04:45 PM