12-01-2011 10:15 AM
My CM1312 recently developed a problem with the color alignment. Colors looked blurred and overlap. I have tried cleaning, extensive recalibrating, new toner cartridges, firmware update, factory default reset, NV reset, software reinstall, but nothing helps correct the problem.
I have looked extensively on the web for help but can not find a solution. Others have had the exact same problem, but no one seems to have a solution to it. Everyone says the color is off towards the bottom right of the diagnostic page. Mine is the same. I will attach a copy of the printout.
Please help as I am out of ideas and can't afford to buy a new printer at this time!
12-12-2011 02:56 PM
If you have not already, I recommend going to this link and posting your questions regarding the printer. Good Luck!
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*Make it easier for other people to find solutions, by marking my answer with (Accept as Solution) if it solves your issue.*
07-22-2013 07:26 AM
a moment ago
I have a similar error on magenta alignment.
I have already changed to a new magenta toner.
¿What can I do?
I have come to this post from the HP support forum where one user has a similar error.
The user shows his "diagnostic page" color alignment similar to my "diagnostic page" of my HP CM1312nfi MFP
Please, help me.