Can't Install HP Printer without CD Help! (1465 Views)
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Student
Even6
Posts: 1
Member Since: ‎12-13-2011
Message 1 of 3 (1,465 Views)

Can't Install HP Printer without CD Help!

I have an HP Photosmart D110 printer.  I installed on computer many times but had to format my computer.  I"m trying to install it but this time... i cannot find my cd.  I then went to the website and installed the driver.  Do i need to install the utilities?

 

However, which link am i suppose to click on?  I have no clue if its Photosmart D110 Printer Version A or B.  Also, i think i tried both and when i finally downloaded it, then click on HP Solution center, i get this error where it tells me i have to reset it or check because it doesn't work?  Can someone help me with this?  I really want the right link and no clue if i still have to download utility. 

 

I'm very frustrated right now.

Teacher
Mugu
Posts: 144
Member Since: ‎09-16-2011
Message 2 of 3 (1,411 Views)

Re: Can't Install HP Printer without CD Help!

Hi 

 

First I would recommend you to complete uninstall the printer. Do the following

 

Go to Start>>RUN>>type %temp%

 

Look for any file which says HPZxxx or 7Zxxx

Open the files

Go to >>Util>>CCC>> Uninstall L4

Then continue the one screen instrtuction which will uninstall the printer completely....

OR

Go to Programd and features and remove all hp printer related software

 

 

To know your product if it is a A or b do the following

 

Check the product number of the your printer from the back of the printer

 

CN731A, CN732A, CN733A are  PS D110A

 

CN734A is PS D110B
 
If you have PS D110A the download software from the below link

 

 

http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?cc=us&dlc=en&lang=en&lc=en&product=4023246&

 

 

If you have PS D110B the download software from the below link

 

http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?cc=us&dlc=en&lang=en&lc=en&product=4144493&

 

If you have any issue please get back to us .

 

Regards

Mugu

 


---- If my answer was helpful please click the "Kudos" star.
If your problem is solved please click the "Accept as Solution" button ---->

Though I work for HP the post are of my own

 

 

 

 

Student
ch4ch4
Posts: 1
Member Since: ‎02-03-2012
Message 3 of 3 (1,221 Views)

Re: Can't Install HP Printer without CD Help!

cant install hpofficejet pro k550 printer i have lost the cd. sherry

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