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Top Student
chuck_jacquie
Posts: 2
Member Since: ‎09-21-2011
Message 1 of 3 (314 Views)
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Can't get HP pro 8500a to connect to the internet.

How do I get HP pro 8500a to connect to the internet.  When I go through When I go to the hp e Print cebter I see a yellow warning box indicating that my printer is not connected to the internet. 

Grad Student
Antonio99
Posts: 124
Member Since: ‎09-16-2011
Message 2 of 3 (300 Views)

Re: Can't get HP pro 8500a to connect to the internet.

You can connect wireless if you have a wireless router.

-press "setup" on your printer

-Select "network"

-select "wireless"

-select Wireless Set up Wizard

-select your SSID and enter your password (sometimes found on your router as "network key")

-If you get a "successful connection" message YOU are now connected to the internet

 

 

The other way is to connect a ethernet cable directly from your router to your 8500a.

 

 

If I have solved your issue, please feel free to provide kudos and make sure you mark this thread as solution provided!

Although I work for HP, my posts and replies are my own opinion and not those of HP.


Top Student
chuck_jacquie
Posts: 2
Member Since: ‎09-21-2011
Message 3 of 3 (292 Views)

Re: Can't get HP pro 8500a to connect to the internet.

Inernet connection was established and shown on eprint center after printer was shut off and then turned on again.

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