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DKulzer
Posts: 1
Member Since: ‎01-20-2012
Message 1 of 2 (868 Views)

Can't install my HP Deskjet F4180

I have a HP Deskjet F4180 and it won't work. It used to work fine then just quit. I have tried uninstalling all the drivers and programs and re-installing. I have tried manually installing the drivers and letting it choose the drivers. It gives me the same error every time.printer error.jpg

 

I tried looking on the Windows website and searching on google. I see other people with the same error but nothing is fixing this printer. I have Win 7 64bit. I downloaded and tried installing the HP software that was listed on the site for this printer and that won't install either. I get another error for that one. Anyone have any ideas? 

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pcwizard
Posts: 11,505
Member Since: ‎12-31-2009
Message 2 of 2 (808 Views)

Re: Can't install my HP Deskjet F4180

Hi DKulzer, 

 

Try using the scrubber built into the CD or Download.

 

From Original installation CD:

1. Insert CD into drive, and then cancel the installer

2. Open My Computer, and then right click on the CD drive and chose open

3. Open folder Util

4. Open folder CCC

5. If you have an HP computer run the L3uninstall.exe. If you have a non-HP computer run the L4uninstall.exe

6. When the uninstall has completed restart the computer

7. Once the computer is restarted type %temp% in the run field

8. Run the Setup.exe file to reinstall the printer.

 

If software was downloaded and extracted to your system:

1. Type %temp% in the run field

2. Look for, and open the folder starting with 7z (Example: 7zS2356)

3. Open folder Util

4. Open folder CCC

5. If you have an HP computer run the L3uninstall.exe. If you have a non-HP computer run the L4uninstall.exe

6. When the uninstall has completed restart the computer

7. Once the computer is restarted type %temp% in the run field

8. Run the Setup.exe file to reinstall the printer.

 

I am an HP employee.

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