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Top Student
picinin
Posts: 5
Member Since: ‎09-10-2013
Message 1 of 5 (992 Views)

Cannot install HP Officejet 5610 software for windows 8

Hi there

I am running Windows 8 (64-bit)

I have downloaded the HP software for the Officejet 5610 All in One. When I try to run/install the software, however, it tells me that the file is corrupt.

 How do I get around this?

Thanks,

 

Grad Student
SophiaS
Posts: 176
Member Since: ‎10-16-2009
Message 2 of 5 (982 Views)

Re: Cannot install HP Officejet 5610 software for windows 8

there is a  utility created by HP which may help you.

Please try the HP Printer Install Wizard

or use this link: www.hp.com/go/tools



If I have helped you solve your issue please mark it as solved .....

(I am an HP employee)
Top Student
picinin
Posts: 5
Member Since: ‎09-10-2013
Message 3 of 5 (965 Views)

Re: Cannot install HP Officejet 5610 software for windows 8

Hi there

I can print - the drivers downloaded automatically when I plugged the printer in - but I need the HP Solution Centre Software - I do a lot of scanning and need it for that.

I have still been unable to install the software. It took over a day to download/save the installation file (AIO_CDB_NonNet_Full_Win_WW_140_408), which is supposed to be 412 MB. Only 358 MB downloaded. When I run it, it says file corrupt. I am running windows 8 on a brand new, top of the range Dell How can I get this software to download? Thanks!

Grad Student
SophiaS
Posts: 176
Member Since: ‎10-16-2009
Message 4 of 5 (958 Views)

Re: Cannot install HP Officejet 5610 software for windows 8

you are right, the download should not take so long. Did you use the HP Printer Install Wizard to download and run your install?


If I have helped you solve your issue please mark it as solved .....

(I am an HP employee)
Top Student
picinin
Posts: 5
Member Since: ‎09-10-2013
Message 5 of 5 (948 Views)

Re: Cannot install HP Officejet 5610 software for windows 8

Hi there

 

Yes, I am downloading the software through the wizard. It has stopped at 358 MB and that took 48 hours.

Help me here - how can I get the software?

 

Any chance of We transferring it or something like that?

 

Are there installation CDs available for Windows 8?

 

Help!

 

Thanks!

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