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DocdocGoose
Posts: 2
Member Since: ‎05-18-2010
Message 1 of 3 (2,060 Views)
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Computer Not Recognizing HP Printer

[ Edited ]

I'm having problems with installing my HP Photosmart C6180. I'm trying to connect the printer to my PC via USB port, but my computer is not recognizing the printer as being connected. The printer is on, and I know the USB ports work because other USB devices are being recognized.

 

I downloaded the drivers for this printer from http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?lc=en&dlc=&cc=us&product=1153494& so I don't think that it's a driver issue.

 

Anyways, my computer is running WIndows XP Home Edition SP3. I hope someone out there can help me!

Top Student
DocdocGoose
Posts: 2
Member Since: ‎05-18-2010
Message 2 of 3 (2,043 Views)

Re: Computer Not Recognizing HP Printer

Looks like it was a faulty cable. Replaced it and no problems. Thanks!

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billy-withers
Posts: 1
Member Since: ‎03-18-2012
Message 3 of 3 (738 Views)

Re: Computer Not Recognizing HP Printer

still not recognized
billy
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