12-18-2009 03:37 AM
Hi, I just bought a printer/scanner "Deskjet F4400".
I followed instrucyions and all good till almost the end as you can see in the picture above. It`s more than 1 hour and half that keeps "configuring product" so I`m assuming there is a problem but did not try to stop it or restart yet.
I have Windows 7 and Norton , as advised by the instructions ,was turned off in the beginning (for 15 minutes thinking it was enough) then it went back up by itself and I turned off again for 1 hour but nothing changed.
What do I do?
12-22-2009 08:09 PM
I am having a problem too I bought it about a week and a half ago. Haven't got to use it yet. I get a Fatal Error message just after the disk starts spinning. I tried the crap from support nothing works. HP has never put out a product that was simple to install. I forgot that when I bought the pice of crap. If I cant get it to work tonight it is going back to where I got it and I am getting another Lexmark.
12-25-2009 06:16 AM
great, mine will too then as I uninstalled whatever was installed, then tried again to install it and same thing happened.
Does not the support staff answer on this forum at all?
12-25-2009 03:26 PM
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12-25-2009 06:30 PM
On this last step, there is like a window hidding at the back of the installation or some where in the task bar. You need to follow the instructions of that window so that the installation will go through. It may as you to press OK or it may ask you to print a sample page. Just drag that installation window all the way to the right and look for any installation windows that is related to the machine. Especially on windows 7 you will not notice if there is a pop window becuase the environment is so different. Like I said it may be hidding somewhere at the back of the installation or somewhere in the task bar. Good luck.
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