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Honor Student
Wandrin
Posts: 4
Member Since: ‎04-30-2014
Message 1 of 2 (78 Views)

Deskjet995c printer

I followed the direction given by Waterboy 71 for installing drivers for the HP9800 but my deskjet 995c does not print.  I have Windows 7 64 bit operating system - does that make a difference.

HP Support Agent
SuperMario1
Posts: 4,548
Member Since: ‎09-05-2013
Message 2 of 2 (50 Views)

Re: Deskjet995c printer

Hello Wandrin,

 

Thank you for posting on the HP Forums!

 

I understand you are unable to print with your Deskjet 995c on Windows 7. Unfortunately, this printer does not have Windows 7 full feature software as indicated here: HP Deskjet 995c Printer Drivers

 

As a workaround, try powering on the printer and connect it via USB to the computer. This should automatically install a generic Windows printing driver. Once you do, try to print from it.

 

Please let me know if this works, and if you have any other questions. Thanks!

Mario

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