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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
HP Recommended

Hi to everybody!

I have a big problem happened suddenly...on the screen of the printer appeared a flashing message saying:

" ERROR CODE OXC4EB827F HW_MICCI2 C"

Anyone can help me to solve the problem please?!?

14 REPLIES 14
HP Recommended

Hello Emanuele6683,

 

 

Welcome to the HP Forums.

 

 

I see that you are having an issue with an error code on the printers display screen.

 

So I can better assist you, please respond with the exact printer model number.

How Do I Find My Model Number?

 

 

Once I have the printer model, I can then research the error code and then attempt to troubleshoot the issue.

 

 

Thanks for your time.

 

Cheers,   :generic:

Click the “Kudos Thumbs Up" at the bottom of this post to say “Thanks” for helping!
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.


W a t e r b o y 71
I work on behalf of HP
HP Recommended

Here you are all the information you need:
MODEL N: SDGOB-1301
PRODUCT N: A9T80B
SERIAL N: [Personal Information Removed]

Thanks a lot!

HP Recommended

Hi Emanuele6683,

 

Thanks for the information.

 

 

Here is a document that deals with the 'Problem with Printhead,' 'Printer Failure,' 'Ink System Failure,' or a '0x...' or a 'C2...' Error Me....

 

 

If the troubleshooting does not help resolve your issue, I would then suggest calling HP's Technical Support to see about further options for you. If you are calling within North America, the number is 1-800-474-6836 and for all other regions, click here: click here.

 

 

Thanks for your time.

Click the “Kudos Thumbs Up" at the bottom of this post to say “Thanks” for helping!
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.


W a t e r b o y 71
I work on behalf of HP
HP Recommended
Thanks waterboy71 but i read that document several time but unfortunately it didn't help me.
I finished the ink cartridge...it could be this the problem?
HP Recommended

Hello Emanuele6683,

 

It is likely that if the unit is still showing the same error message after doing all the steps in the document, this could be an issue with the ink delivery system rather than the ink cartridges.

 

I suggest  contacting HP Total with the use of the number or link I provided. They have more advanced troubleshooting and additional options for you.

 

 

Thanks again for your time.

Click the “Kudos Thumbs Up" at the bottom of this post to say “Thanks” for helping!
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.


W a t e r b o y 71
I work on behalf of HP
HP Recommended
Where i can find the contacts?!?
HP Recommended

I own an office jet 4630 and I have the error code of OXC4EB27F HW_MICCI2 C.  Ideas.

HP Recommended

Hola, buen día. Tengo el mismo prblema con la misma impresora. Intento ingresar en el documento que dejaste para la resolución del problema y no se carga, es como si estuviera eliminado. 

Desde ya agradezco su ayuda. 

HP Recommended

@KevinLVJ

 

Thank you for visiting our English HP Support Forum. We are only able to reply to posts written in English. To insure a quick response it would be advisable to post your question in English. The following links are here to assist you if you prefer to post in the following Language Forum.

German: HP Kundenforum
Spanish: Foro de usuarios de HP
French: Forum des utilisateurs
Portuguese: Fórum dos usuários HP
Chinese: 惠普个人客户支持论坛
Korean: HP 지식커뮤니티


Thank you for your understanding

I work on behalf of HP. I am a Moderator on the HP Support Forums.
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