06-04-2011 01:22 PM
Error code 4,[(2,0,80040154),(0,0,0),(3,56,0)] in scan on L7680
After I click ok the following comes up:
"Could not open The TWAIN source. Make sure there is a valid souece for your scanner in the TWAIN directory found in the
This comes up in Photoshop when I try to scan from TWAIN. I can scan from WIA, but the options aren't as good.
I can't reload the software because I only have the download that has to be extracted. I WILL not reload this again because
I have reloaded this 10 times and it will now print and scan, finally. I'm afraid that I'll loose what I have.
I would love to reload the oringinal software but it will not reload for some reason.
XP Pro /SP3
Any ideas to fix this?
Thank you for any help.
06-17-2011 09:17 AM
I get the same error with my HPL7590. In my case, the HP software suite tells me that "A required software component was not found or was improperly installed. Reinstall the HP Photosmart software that came with the device, and try scanning again."
This problem is on two of my computers (Windows 7 32 bit and Windows 7 64 bit). I have checked and HP Photoshop Essential is installed and works. The error notice seems incorrect.
I have uninstalled the software and device and reinstalled the software and device multiple times with the same error. I have "repaired" the installations as stated in another post using the "scan", "destinations" and "bpd_scan_Carrier" msi files. This has not worked.
In frustration I have called the technical support line. As my unit is out of warrenty, they would not assist me other than to offer me the opportunity to purchase a new HP printer because my printer did not work in scan mode. The technician tried to convince me that my issue was a failure of the HP printer hardware. I am not "buying" that idea.
I have seen a lot of similar posts on this website from this calendar year for multiple HP printers. So, I think that the issue is in the HP software and perhaps its co-existance with Windows 7 updates.
07-09-2011 10:30 PM - edited 07-09-2011 10:32 PM
I have the same problem, but with an Officejet Pro L7780. I've tried the HP fixes for the error message I get, however, they don't work. Since I don't actually have a Photosmart printer, I'm wondering why I'm even getting this message? It's so frustrating, because I need to scan something ASAP and it just won't let me!
This problem arose for absolutely no reason, after another problem arose for absolutely no reason. I had reformatted and installed the printer, then out of the blue it simply ceased to exist and I had to reinstall. I've never had so many problems with printer software as I have with this printer. Definitely time to look at another brand I think!
06-03-2013 09:32 AM
I have had my L7580 working on a home network (LAN) with one computer and via USB on another company laptop. The company laptop had a private network that wouldn't let me connect on my home network (Thus the USB connection). Everything worked fine until I got a new laptop "without" a private network.
I installed software and got the same error code listed above. Solution I disconnected the USB connecor from the new laptop and reinstalled all software an printer drivers via my home network. It seems that the new laptop couldn't decern between the network printer driver and he USB cable.
Hope this helps as I've spent a lot of hours solving my situation.
08-30-2013 04:21 PM
See the solution posted at message 13 at http://h30434.www3.hp.com/t5/Scanning-Faxing-and-C
- HP Printers - Installing Your Printer Driver Using the Windows Built-in Solution
- Download and Install Your Windows HP Printer Driver and Software for a USB Cable Connection
- HP Printers - Installing a Mac Printer Driver Using Apple Software Update
- HP Printers - Download and Install a Mac HP Printer Driver and Software
- Setting up the All-in-One (Hardware)