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jaysee204
Posts: 1
Member Since: ‎06-29-2012
Message 1 of 10 (2,089 Views)
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Error message "The file cannot be accessed by the system"

I am trying to reinstall HP Phoosmart C7280 full setup in windows 7 64-bit.

I have downloaded the latest installation package form the website but when I try to install it I get the message "The file cannot be accesed by the system".

The file concerned is C:\Program Files\HP\(988329F4-A1A1-4D51-803C-EF2725A97627)\gup\auto. When I look for the file I can find it in the correct place. Can anyone help?

Associate Dean
Shane_R
Posts: 7,948
Member Since: ‎11-28-2011
Message 2 of 10 (2,018 Views)

Re: Error message "The file cannot be accessed by the system"

Try right clicking on the install files and select run as administrator.  That should bypass any permissions porblems.  Let me know what happens.

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Honor Student
trexxie
Posts: 3
Member Since: ‎12-12-2012
Message 3 of 10 (1,645 Views)

Re: Error message "The file cannot be accessed by the system"

I am having an issue with this error message too!  I have a photosmart plus 209a for years and now it is acting up and I can't print!  I have gone around and around with it!   Help!

Honor Student
trexxie
Posts: 3
Member Since: ‎12-12-2012
Message 4 of 10 (1,640 Views)

Re: Error message "The file cannot be accessed by the system"

Found the answer in another post. Thanks anyways!!
Top Student
JituJhaveri
Posts: 9
Member Since: ‎01-20-2013
Message 5 of 10 (1,533 Views)

Re: Error message "The file cannot be accessed by the system"

[ Edited ]

I tried right clicking and running as admin, but it did not work.

 

Your quick reply will help.

 

JituJhaveri

 

{Personal Information Removed}

Associate Dean
Shane_R
Posts: 7,948
Member Since: ‎11-28-2011
Message 6 of 10 (1,511 Views)

Re: Error message "The file cannot be accessed by the system"

@JituJhaveri  What OS are you using?  What printer are you using?  Are you logged into an administrator account?

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Top Student
JituJhaveri
Posts: 9
Member Since: ‎01-20-2013
Message 7 of 10 (1,509 Views)

Re: Error message "The file cannot be accessed by the system"

My OS is XP Professional & printer is HP 6110 All-in-One and yes, I am logged in as an administartor.

 

-JituJhaveri

Associate Dean
Shane_R
Posts: 7,948
Member Since: ‎11-28-2011
Message 8 of 10 (1,497 Views)

Error message "The file cannot be accessed by the system"

[ Edited ]

That's strange. You should have full access to the files required for install. Make sure the install you're using isn't corrupted somehow. I'll link the drivers from HP's support site below. Try using those and let me know what happens.

HP Officejet and PSC Full Feature Software and Driver

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Top Student
JituJhaveri
Posts: 9
Member Since: ‎01-20-2013
Message 9 of 10 (1,483 Views)

Re: Error message "The file cannot be accessed by the system"

Shane: I downloaded the software from your link and it did the same thing.

 

jitujhaveri

Associate Dean
Shane_R
Posts: 7,948
Member Since: ‎11-28-2011
Message 10 of 10 (1,478 Views)

The next thing to try would be to install the printer in...

The next thing to try would be to install the printer in Safe Mode.  Make sure you have the install files saved to a folder or media that you can access in Safe Mode.  Let me know what happens.

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