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annross5
Posts: 3
Member Since: ‎01-03-2012
Message 1 of 5 (369 Views)

Full installation of HP Officejet J6400 Printer

 

 

I recently purchased a new HP laptop with Window 7 when I tried to install my HP wireless printer which I have had for a few years now, I cannot install because the only OS system it accepts is Windows 2000, XP, and Vista.  I can get my computer to function but I have no access to HP Solution center.  Is it possible to get an update installation disc? 

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erico
Posts: 25,506
Member Since: ‎01-07-2009
Message 2 of 5 (346 Views)

Re: Full installation of HP Officejet J6400 Printer


annross5 wrote:

 

 

I recently purchased a new HP laptop with Window 7 when I tried to install my HP wireless printer which I have had for a few years now, I cannot install because the only OS system it accepts is Windows 2000, XP, and Vista.  I can get my computer to function but I have no access to HP Solution center.  Is it possible to get an update installation disc? 


The 6400 series is supported by Windows 7 and there is full feature software available. You will need to fully identify your printer. The following printers are in the series. Which one is yours?

6400series.JPG

 

 





Help others by clicking on the "Accept As Solution" button if my suggestion resolves the issue you were having
****I am a volunteer, I don't work for Microsoft or HP****


2014 Microsoft MVP - Microsoft Windows Expert - Consumer

Honor Student
annross5
Posts: 3
Member Since: ‎01-03-2012
Message 3 of 5 (344 Views)

Re: Full installation of HP Officejet J6400 Printer

It is HP Officejet J6480
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erico
Posts: 25,506
Member Since: ‎01-07-2009
Message 4 of 5 (333 Views)

Re: Full installation of HP Officejet J6400 Printer


annross5 wrote:
It is HP Officejet J6480

Thanks.

 

The full feature software is available for download here. Select the appropriate version of Windows 7.

 

When giving the name of an operating system always include whether it is 32 or 64-bit. It really does make a difference.

 

Best regards,

erico





Help others by clicking on the "Accept As Solution" button if my suggestion resolves the issue you were having
****I am a volunteer, I don't work for Microsoft or HP****


2014 Microsoft MVP - Microsoft Windows Expert - Consumer

Honor Student
annross5
Posts: 3
Member Since: ‎01-03-2012
Message 5 of 5 (331 Views)

Re: Full installation of HP Officejet J6400 Printer

 

 

Good Morning,

 

Once I installed the "patch" the HP Home Solution worked.

 

 

 

Thanks

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