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REF Top Student
Top Student
REF
Posts: 3
Member Since: ‎02-18-2012
Message 1 of 17 (57,654 Views)
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General Printer Error 0x610000f6

How do I fix "General Printer Error 0x610000f6" for HP Photosmart Premium All-In-One C309a?

Distinguished Professor
-JohnB-
Posts: 5,287
Member Since: ‎11-22-2011
Message 2 of 17 (57,576 Views)

Re: General Printer Error 0x610000f6

hi there, 

 

this article seems to cover the kind of errors you are getting. give the steps outlined a try and let us know if it helps. 

 

Best of Luck!

You can say thanks by clicking the Kudos Star in my post. If my post resolves your problem, please mark it as Accepted Solution so others can benefit too.
REF Top Student
Top Student
REF
Posts: 3
Member Since: ‎02-18-2012
Message 3 of 17 (57,571 Views)

Re: General Printer Error 0x610000f6

Thanks!    I have not tried those steps involving removing the cartridges yet.  I'll certainly give this a try as soon as I have some time for it.  Hopefully this will take care of this very frustrating problem.

Student
gammi10
Posts: 1
Member Since: ‎02-24-2012
Message 4 of 17 (57,554 Views)

Re: General Printer Error 0x610000f6

how do I fix printer error 0x610000f6 for HP C410a?

REF Top Student
Top Student
REF
Posts: 3
Member Since: ‎02-18-2012
Message 5 of 17 (57,547 Views)

Re: General Printer Error 0x610000f6

Thanks for your potential solution.  I went through the steps involving removing the ink cartridges and the printhead, actually twice.  The general print error 0x61000f6 is still there and now the printer cannot complete the alignment.  It was worth a try.  I give up.  This is the first HP Photosmart printer I have had and it makes the best prints when it is working, but I have never had a printer that has had so many quirks and problems as this one.  When I had the printhead out I noticed that there is a lot of ink globbed up inside it.  I cleaned some of it up but couldn't get to all of it or figure out how to clean it out.  I don't know if it is worth having it serviced or not.  Don't know how much that would cost nor who to take it to and if it would even work when they got done.  I am going to try another HP printer (HP Photosmart 7510) that I recently bought. 

Honor Student
MaureenCanary
Posts: 2
Member Since: ‎05-10-2012
Message 6 of 17 (56,049 Views)

Re: General Printer Error 0x610000f6

did not help-- any other ideas>?

 

Intern
pmhaseeb2010
Posts: 88
Member Since: ‎06-14-2011
Message 7 of 17 (54,311 Views)

Re: General Printer Error 0x610000f6

Honor Student
rfox1203
Posts: 1
Member Since: ‎09-11-2012
Message 8 of 17 (51,631 Views)

Re: General Printer Error 0x610000f6

Went through the steps in the article presented here.  After reinstalling the ink cartridges, in the midst of realignment, the c309n spontaneously shut down and will not restart.  I am now quite frustrated.  Suggestions for an out of warranty printer?

Regents Professor
Travis_C
Posts: 4,871
Member Since: ‎11-22-2011
Message 9 of 17 (51,612 Views)

Re: General Printer Error 0x610000f6

Hello rfox1203

 

If after following the article the problem persists the printer will need to be serviced. I suggest calling technical support at 800-474-6836. If you live outside the US/Canada Region please click the link below to get the support number for your region.

http://www.hp.com/cgi-bin/hpsupport/index.pl

 

You can check your warranty using the HP Warranty Check Tool.

For out of warranty options see the document: HP Out of Warranty Support Options for Select HP Consumer Printers*.

Don't forgot to say thanks by giving "Kudos" to those that help solve your problems.

When a solution is found please mark the post that solves your issue.
Honor Student
alphalamda
Posts: 1
Member Since: ‎10-03-2012
Message 10 of 17 (50,696 Views)

Re: General Printer Error 0x610000f6

there is an indexed clear plastic strip that the carriage runs on it may be dirty. clean it with a damp cloth. be careful not to break it loose or you will be sol.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation