HOW TO RESET OFFICEJET 4620 TO NEW OUT OF BOX?

[Gemini02]

Hi @marie214 ,

Please check your private messages for the reset.
In the forum beside your handle name just click on the envelope to view it.

Have a nice day!
Thank You.

[ayers]

Would you please send me the information on how to reset my HP Officejet 4620 to the factory settings, deleting all data (esp. authentication data).

[Gemini02]

Hi @ayers ,

I can send you that information in a private message.
In the forum beside your handle name just click on the envelope to view it.

Have a nice day!
Thank You.

[Wendyzattic]

Can you please send me the instructions as well?

[Wendyzattic]

Can you please send me the instructions?

[Gemini02]

Hi @Wendyzattic ,

I can send you that information in a private message.
In the forum beside your handle name just click on the envelope to view it.

If you need further assistance, just let me know. Also provide the issue that you are having.

Have a nice weekend!
Thank You.

[Sanctuarii]

Would you be able to send me the instructions as well? My printer completely stopped printing and it's glitching out. I need help ASAP.

[Gemini02]

Hi @Sanctuarii ,

I can send you that information in a private message.
In the forum beside your handle name just click on the envelope to view it.

Have a nice day!

Thank You.

[wave21]

Could you please send me the instructions too?

Is there a way to start the service menu when there is an error message on the screen (c19 a0003 )

Thanks a Million!

Wave21

[Gemini02]

Hi @wave21 ,

I see that you are getting a c19a0003 error and would like to know how to reset the printer. I will certainly do my best to help you.

I have provided a document related to the error that you are receiving to try and see if it will resolve the issue.

A 'There is a problem with the printer or ink system' Message Displays on the Control Panel. Disregard the error code.

Here are a couple of more documents that you go through since the error is related to the ink system.

An 'Incompatible Printhead,' 'Printhead Missing,' or 'Printhead Problem' Error Message Displays on t...

Make sure the printer is connected directly to a wall outlet. (don't use a power hub or a surge protector) This ensures the printer is receiving full power and may help this situation.

I have provided this document to rule out a cartridge issue causing the error. Manually clean the contacts on the cartridges and inside the printer.

A 'Cartridge Problem,' 'Ink Cartridge Failure,' or 'Incompatible Ink Cartridges' Error Message Displ...

Are you using Genuine HP Cartridges?
What are the ink levels?

I can send you the reset in a private message.
In the forum beside your handle name just click on the envelope to view it.

Have a nice day!
Thank You.